All services
Engagements start from one of the five services. This is the wider set of work they draw on, and any of it can be scoped on its own. Most engagements use a small part of the list.
Web and digital
Led by web design. Most businesses that ask for a rebuild do not need one: when a site looks fine and still brings in nothing, the words are usually the problem, or nobody is finding it at all, and a new design fixes neither. A rebuild earns its cost when the structure or the technology is genuinely in the way.
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New sites and rebuilds
WordPress when your own team will edit it, Shopify when there is a catalogue behind it, static pages on Cloudflare Pages when neither applies. The domain and DNS move comes with it.
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One page, one campaign
A focused page for a single product or a single search intent, with one thing to do on it.
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Walking the path a visitor takes
We follow the route from first screen to inquiry and fix the points where people hesitate or leave.
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Site and sales copy
Wording that says what you do plainly and gives a reason to act. On a site that already looks fine, this is usually the cheapest change with the largest effect.
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Email to the list you already have
Sequences and newsletters for people who opted in.
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Shopify store setup and audits
Stand up a store or review an existing one, so checkout and tracking work end to end and the product pages say enough to sell.
Search and visibility
The search service leads here. Everything around it that decides whether people find you at all.
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Audits we then implement
We find what holds the site back in search and go and fix it, then watch the change land in Google Search Console and Bing Webmaster Tools.
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Being named in AI answers
The same clear, well-structured pages that rank on Google are largely the pages assistants quote, so one program covers both.
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Google Business Profile
The listing that decides whether nearby buyers find you, set up properly and kept current.
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What is worth publishing, and how often
A schedule the team can actually keep. Publishing every day with nothing to say adds pages nobody needs.
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GA4 set up so the numbers mean something
Measurement that answers whether the right pages exist and are findable, reported in words you can act on.
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Google Ads when search alone is too slow
Paid search for demand that will not wait for rankings to build, judged on the inquiries it produces.
How the business runs
Where management consulting does its work.
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How the work is done, written down
So the routine survives a holiday or a handover, and a new hire can follow it in their first week.
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Somewhere for the work to live
Notion or Trello for the routine, and a CRM that matches how you actually sell. Configured, then handed over with the team already using it.
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A number the team looks at on a schedule
A steady view of what matters, on a cadence people will actually keep.
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Hiring
Job ads and screening questions, plus a first two weeks planned out so a new hire is useful sooner.
Books and finance admin
Around the bookkeeping service.
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Monthly bookkeeping
Records kept current and reconciled in QuickBooks, Xero or Wave, ready for the accountant at tax time.
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Getting invoices out and getting them paid
A system for the sending and the chasing, so neither depends on somebody remembering.
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Seeing next month before it arrives
What is coming in and going out, far enough ahead to plan around.
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Does the price still cover the job
We check what you charge against what the work costs in time and money, and adjust where it no longer covers it.
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Quote and proposal templates
Reusable documents that make quoting faster and keep pricing consistent between whoever sends them.
AI enablement
What AI enablement puts in place.
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Sorting the work first
Which tasks are safe to paste into a chat box, settled before any product is bought.
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Back-office automation
The repetitive admin comes off the team's plate.
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Prompts and templates the team reuses
Written for ChatGPT or Claude and kept somewhere everyone can find them.
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Training
We sit with the people who will run it until they trust what comes back.
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The data rules, in writing
What a tool may see and what is kept out of it, agreed before anything is switched on. Locally run open models where a contract or an obligation requires them.
One-off documents and research
Standalone projects with their own start and end. They attach to whichever engagement needs them.
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Market and competitor research
A clear read on the field you compete in and where the openings are.
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Grant and tender applications
Written to the brief and to the scoring sheet, submitted before the deadline.
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A plan a lender will actually read
Something that holds together for a lender, and for the decision you are making yourself.
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Decks that carry an argument
Slides for a pitch or an internal review, built around what you need the room to agree to.
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The workbook nobody trusts any more
A tangled spreadsheet turned into one that is reliable and easy to keep updated.